Synantix Privacy Policy

This privacy policy sets out how iDocuments uses and protects any information that you give iDocuments when you use this website.

iDocuments is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect for sales and marketing purposes

We may collect the following information:

  • Name

  • Company

  • Email address and telephone number

  • other information relevant to your enquiry

     

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • internal record keeping

  • response to enquiries and request for a quotation

  • we may use the information to improve our products and services

  • unless you have opted-out, we may periodically send emails informing you of new products or other information which we think you may find interesting using the email address which you have provided.

     

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Any information submitted on our website is stored on secure servers behind a firewall.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@synantix.com

  • You have the ‘Right to access’ your personal information we hold and the ‘Right to be forgotten’. In both case write or email to us at info@synantix.com

 

We will not sell, distribute or lease your personal information to third parties.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, to reflect any changes to information we collect, how we use it, and under what circumstances, if any, we use it.

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© 2019 Synantix Ltd. BASE Bordon Innovation Centre, Broxhead House, 60 Barbados Road, Bordon GU35 0FX

  info@synantix.com   T: 01252 560100