Covid-19: Business Continuity
During the Covid-19 virus pandemic, we want to help our customers to continue to operate as normally as possible.
Our staff are actively working from home and our infrastructure is setup such that we are able to provide support. Our staff are not conducting on-site meetings at this time; however, the provision of support services is entirely possible remotely as would commonly be the case at any other time.
Staff use only equipment supplied by the company to ensure that our infrastructure is secured and appropriately monitored and they are also required to adhere to appropriate remote and mobile working policies.
Support calls may be submitted in the usual way through the company CRM portal, where they will be managed by our support staff. If you are a customer and do not have an account on our CRM portal, then please email firstname.lastname@example.org to request one.
At this challenging time, we would like to extend our support to any of our customers in assisting as far as we possibly can.
If you have any questions concerning this or any other matter then please email email@example.com.